Cancellation, Returns and Refund Policy
You can cancel an item any time before it is despatched and a full refund will be provided. After it has been despatched please refer to our refund policy.
We can only accept items returned to us within 28 days from the date your order was despatched. All items must be returned to us before a refund or replacement is issued. Items must be returned to us in an unworn and unwashed condition, deemed fit for resale.
Please be very careful when trying products on, for example, please ensure you are not wearing makeup, perfume, deodorant or antiperspirant which may leave marks on the product as we will not be able to arrange an exchange or refund for any item returned to us with any marks or stains.
Please thoroughly inspect any item you order from us on receipt as we will only accept products returned to us in their original condition and fit for re-sale unless we have been given prior notice that an item is faulty. Delivery charges are non refundable unless the item purchased is faulty or incorrect.